Nord Aandrijvingen Nederland bv

About us

NORD produces, supplies, assembles and services all types of gear and worm gearboxes, motors and frequency inverters of absolute top quality.

Each part, each motor and each frequency converter is exclusively obtained from the parent company NORD in Germany. Quality and short delivery times are of paramount importance to the NORD group. Thanks to careful and well-organised stock-keeping, delivery of assembly parts is ensured at all times.

NORD is committed to ensuring that the products and services we supply to our customers in the field of mechanical and electrical drive technology meet the highest standards. Characteristic for all our products with their various industrial uses in the Netherlands and neighbouring countries are therefore

* superior quality
* unequalled reliability
* long service life
* competitive prices
* prompt delivery
* service and advice on site and internationally

Marked product

Jobs

service-coördinator

service-coördinator

For expansion of the assembly and service team, we are looking for a Service Coordinator on a full time basis (38 hours per week).

The Service Coordinator reports to the Internal Sales Manager and the Operations Manager.

Job content

* Managing the daily process of handling returned goods (both service and NCR / warranty), including analysis of the problem, identification of possible solutions, implementation of agreed actions and administration of costs / credits to the customer if applicable.
* Managing the field service / site.
* Production of management reports on service / warranty work to enable management to take actions to eliminate errors.

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Technical-sales consultant

Technical-sales consultant

As technical-commercial advisor in the office, you support the advisor in the field with all kinds of sales tasks. You are responsible for the technical and commercial correct processing of incoming requests and orders.

* Advising our customers by telephone and supporting them with configurators, calculations and/or NORD products. You will also be responsible for other customer queries.
* Processing customer requests. You will make agreements on prices and delivery times.
* In close cooperation with the technical sales advisor you will make and follow up on quotations. From time to time, you will visit customers together with the field sales advisor.
* Telephone consultation with NORD Drivesystems Germany regarding prices, technology and/or delivery times. You also consult with other departments to ensure that new and current orders proceed correctly.
* Working out and checking orders.
* Initiating and implementing improvement processes in the sales department.

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